Cloud Operations Architect

Date: 8 Sep 2023

Location: D, IE

Company: Fineos Corporation


The Cloud Operations Architect function is responsible for the development, support, and automation of tooling and platforms.


The successful candidate will use their deep technical expertise of AWS, networking, and operating systems, coordinating with the FINEOS Enterprise Architects and CIA delivery teams.


This role generally works a standard business week (EMEA / NA business hours), but occasional weekend work / out of hours may be required.


Responsibilities (Other duties may be assigned.)

  • Assessing the operational readiness of solutions as they transition into production service.
  • Design, including documentation, automation features for the development team.
  • Preparing the documentation and knowledge transfer of features being handed over to operations from engineering.

Education and/or Experience             

Knowledge, Skills and Abilities

  • Efficient cross-functional leadership skills as you will be working with engineering and support teams to ensure systems are secure and available.
  • Functional expert in the field of relational database engineering.
  • Strong operational experience in an enterprise setting.
  • Knowledge of infrastructure operations for a complex enterprise application portfolio hosted on AWS.
  • Hands-on experience with the administration of commercial web services, PaaS, SaaS, or IaaS.
  • Experience of performing diagnostic, performance, and systems administration.
  • 5 plus years of experience in Oracle database administration, engineering, or development.
  • Knowledge of networking fundamentals, and common Internet protocols, in-depth knowledge of the TCP/IP Stack DNS, SMTP and ability to troubleshoot issues.
  • Experience investigating security issues and / or performance and / or complex operational issues on AWS and Linux using/ analysing system and logs where appropriate.

Technical Skills

  • Experience in automation.
  • Experience with Amazon Web Services (AWS) technologies: Cloud Formation, EC2, S3, EMR, ECS, ECR, CodeDeploy, Autoscale, Cloudwatch.
  • Familiarity & understanding of Unix/Linux operating systems and command line with ability to administer common Unix services (HTTPD, DNS, DHCP, SMTP, LDAP).

Language Skills

  • Ability to speak the English language proficiently, both verbally and in writing.

Travel Requirements


Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Employee works primarily in a home office environment.
  • The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required in order to effectively perform their duties.


Work Requirements 

  • Compliance with all relevant FINEOS Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems. 
  • Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport. 
  • Must be legally eligible to work in the country in which you are hired.    


FINEOS is an Equal Opportunity Employer. FINEOS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.