Senior DevOps Engineer

Overview:

As part of the FINEOS Cloud Infrastructure Automation (CIA) team, the Senior DevOps Engineer will be primarily responsible for automation design, automation engineering, configuration, optimization, documentation, and support of the infrastructure components of FINEOS Cloud (AWS) as well as internal automation support to the FINEOS Product Engineering teams.
Key success criteria for this role will be the ability to align infrastructure as per company standards and security requirements with repeatable, automated processes to provide world class customer service to FINEOS Cloud hosted clients and internal teams.

Responsibilities (Other duties may be assigned.)
•    Design and architect solutions for internal and existing client facing hosted applications as they are moved into cloud environments such as AWS.
•    Research and recommend innovative and automated approaches for automation of systems and DevOps tasks.
•    Participate in the road mapping and planning of automation solutions.
•    Provide technical skillsets for DevOps related projects and be involved in technical planning and / or execution activities.
•    Design and engineer reusable solutions for rote tasks.
•    Anticipate, identify, mitigate, and resolve issues relating to client facing infrastructure.
•    Monitor, analyze, and predict trends for system performance, capacity, efficiency, and reliability and recommend enhancements to better meet client SLAs and standards.
•    Deploy and decommission client environments hosted applications following and updating as needed established processes and procedures.
•    Practice configuration management, including maintenance of component inventory and related documentation per FINEOS policies and procedures.
•    Perform daily system monitoring, verifying the integrity and availability of the systems and applications, including review system and application logs and verifying the completion of schedule jobs.
•    Verify data protection and disaster recovery capabilities through regular service restore tests in accordance with security requirements.
•    Remain informed on regional laws, trends and issues, including current and emerging technologies and best practices, ensuring this knowledge is communicated and shared with the team and managers as appropriate.
•    Mentor junior members of the team to contribute to solutions and produce high quality code.

Education and/or Experience     
•    Minimum of 5+ years post qualification experience in a software engineering role with exposure to the full SDLC, preferably on enterprise scale systems
•    A relevant third level qualification or equivalent commercial experience.
•    Infrastructure-as-code experience (CloudFormation, Terraform, Boto).
•    AWS automation experience (code commit, code pipeline, Lambda, API Gateway, VPC Networking, EC2, ELB)
•    Strong background in Continuous Integration, and build automation tools such as but not limited to Ansible, Gradle, Jenkins, Subversion, GIT, Ant, Ivy, and Cloud Formation as well as virtualization and containerization technologies (Docker)
•    Exposure to deploying applications on Java EE applications servers (JBoss, Websphere, Weblogic or Tomcat)

Knowledge, Skills, and Abilities
•    Excellent interpersonal, teamwork and communication skills 
•    Proven excellent technical problem-solving capabilities.
•    Committed to creating readable, reliable, and maintainable code.

Technical Skills
•    Multi-platform skills (Linux/Unix/Windows)
•    Configuration Management experience (Ansible, Chef, Puppet)
•    Familiarity & Understanding of Networking concepts like Routing, SNMP, Web Application Firewalls, Load Balancing, and VPN
•    Operations role experience (Sys Admin, Sys Engineer, IT Support)
•    AWS Certified DevOps Engineer OR Solution Architect OR SysOps Administrator desired but not required.

Language Skills
•    Ability to speak the English language proficiently, both verbally and in writing.

Travel Requirements
•    Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport. 

Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
•    Employee works primarily in a home office environment.
•    The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required in order to effectively perform their duties.
 
Work Requirements 
•    Compliance with all relevant FINEOS Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems.
•    On occasion after delivery of certain features you may be required to provide support outside of normal working hours and weekends for a roll out of these features.  You will receive advance notice of this scenario should it be required.
•    Must be legally eligible to work in the country in which you are hired.    

FINEOS is an Equal Opportunity Employer. FINEOS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.