HR Operations Administrator / HR Graduate

Summary 

As an HR Graduate, you will play a key role in supporting the HR function across global operations. You will assist in delivering high-quality HR services that enhance the employee experience through clear, timely, and empathetic communication. This is a hands-on administrative role supporting various HR and L&D processes from end to end, such as contributing to the implementation of HR policies and procedures, ensuring compliance, and promoting workforce well-being. By partnering with HR teams and stakeholders, you will help align people practices with organisational goals, gaining valuable exposure to a broad range of HR activities in an international context. 

Responsibilities 

Employee Support 

• Respond to employee inquiries via the HR ticketing system professionally and promptly. 

• Participate in onboarding, offboarding, and employee lifecycle processes. 

HR Compliance & Documentation 

• Ensure HR compliance with relevant Irish and international employment legislation. 

• Assist with internal audits and maintain documentation that meets regulatory standards. 

• Support the review and updating of employee handbooks, HR policies, and procedures. 

• Collaborate with HR Business Partners on policy updates and employment documentation. 

Payroll & Benefits Administration 

• Assist with payroll administration, including data preparation, validation, and coordination with payroll providers. 

• Contribute to benefits administration, including enrolment, employee queries, and vendor liaison. 

HR Systems & Reporting 

• Maintain and optimise HR systems (e.g., HRIS, LMS), ensuring data accuracy. 

• Prepare and analyse HR reports and dashboards to support decision-making. 

Recruitment & Onboarding Support 

• Assist with recruitment activities, including background checks, vetting, and setting up user profiles. 

Learning & Development 

• Support employee training and development programs by coordinating sessions and tracking participation. 

Continuous Improvement & Innovation 

• Seek opportunities to leverage AI tools for automation and efficiency across HR processes. 

• Contribute to HR initiatives and projects, including the responsible use of AI tools for automation, data analysis, and enhancing employee experience. 

• Stay informed on CIPD standards and support continuous improvement efforts. 

Main Communication Partners and Interfaces 

• Effective communication skills to interact with internal stakeholders, including employees and HR team members, in a clear and professional manner. 

• Ability to adapt communication styles to different audiences and situations, ensuring information is conveyed accurately and appropriately. 

• Active listening skills to understand employee inquiries and concerns, responding with empathy and professionalism to address issues effectively. 

Education and/or Experience 

HR related Bachelor's degree or equivalent qualification (EQF Level 6) with initial relevant work experience, such as internships or temporary roles.