Senior Test Engineer

Summary

Successful candidates will be keen to work and learn in a collaborative, agile environment while contributing to the evolving test practices necessary to adapt to new challenges presented by a rapidly expanding business.

The role requires knowledge and experience of Test Analysis and Design of complex features. Test automation experience is required; Selenium WebDriver experience is an advantage. As FINEOS is moving to a SaaS solution, the position will involve working with test environments based in Cloud, using Amazon Web Service platforms. Exposure to Cloud-specific Test Strategies is also an advantage.

In addition, the role will include validating features that leverage AI capabilities, ensuring accuracy, reliability, and compliance in AI-driven workflows.

Responsibilities (Other duties may be assigned.)

• Work within a Scrum team to ensure successful delivery, based on definition of done for features and user stories.
• Attend daily Scrum meetings and regular retrospectives and demonstrations.
• Participate and contribute to regular innovation-focused cycles.
• Participate within the wider Test Community of Practice and attend regular discussions and presentations related to QA.
• Test Analysis and Design based on feature documents and other supporting documentation.
• Validate AI-driven features for accuracy, reliability, and compliance.
• Test creation and execution, based on industry best practices and experience covering Functional, End-to-End, UI, Workflow, Non-Functional, Maintenance, and Regression testing performed on Cloud-based and on-premise environments.
• Automation of test cases based on best practice guidelines and FINEOS standards using Java Selenium WebDriver/Framework performed on Cloud-based and on-premise environments.
• Manual test execution using a mix of scripted and non-scripted (exploratory) testing.
• Test & Defect Tracking based on Agile best practice.
• Liaise with other Scrum Teams, Product Owners, Release Train Engineers, System Support teams, and Clients to ensure successful delivery.
• Represent the client, with a focus on functional and non-functional testing with UX central to successful delivery.
• Provide input to the planning, resourcing, scheduling, and monitoring of project test tasks and activities for Agile projects.
• Troubleshoot and analyze issues and suggest solutions/workarounds.
• Demonstrate features at Sprint and PI level.
• Provide mentoring and guidance to team members.
• Identify and implement improvements that enhance the Test Process and improve overall Quality Assurance practices.
• Contribute to evolving strategies via inspect and adapt, communities of practice, and knowledge-sharing sessions.

Education and/or Experience   

• Minimum 5 years’ experience as a Senior Test Engineer working preferably within web-based applications and integrations.
• Experience of Agile methodologies (e.g., SAFe).
• Insurance business experience and knowledge a distinct advantage.
• Minimum of ISTQB Foundation Level Certificate in Software Testing or an equivalent qualification.
• Excellent written and verbal communication skills with experience of working directly with Client Leads.
• Ability to multitask, use own initiative, and work to tight deadlines.
• Exposure to AI testing tools or techniques is desirable.

Knowledge, Skills and Abilities

• Experience Testing Webservices and APIs (using Postman, SOAPUI, or similar).
• Exposure to Continuous Integration and build automation tools such as Gradle, Jenkins, Nexus would be an advantage.
• Exposure to code analysis such as Sonar, PMD/Findbugs would be an advantage.
• IT background in the insurance sector would be an advantage.
• Multi-platform skills (Linux/Unix/Windows) would be an advantage.
• Experience/exposure to AWS or other Cloud technologies desirable.
• Knowledge of Cloud Testing strategies.
• Experience with Python for AI/ML testing would be an advantage.
• Strong Test Analysis/troubleshooting skills.
• Proficiency in using AI tools to enhance work processes and support informed decision-making is essential, with strict adherence to the organisation’s security, data protection, and ethical use policies.

Technical Skills

• Experience Testing Webservices and APIs (using Postman, SOAPUI, or similar).
• Automated software testing design and script writing experience, preferably in end-user testing of enterprise thin client software applications. 
• Experience using Java Selenium WebDriver.
• Knowledge of testing tools like SoapUI, Junit, TestNG.
• Experience with at least one scripting language.
• Experience with BDD Testing.
• Exposure to Continuous Integration and build automation tools such as Gradle, Jenkins, Nexus would be an advantage.
• Exposure to code analysis such as Sonar, PMD/Findbugs would be an advantage.
• Multi-platform skills (Linux/Unix/Windows) would be an advantage.
• Experience/exposure to AWS or other Cloud technologies desirable.
• Knowledge of Cloud Testing strategies.
• Experience with Python for AI/ML testing would be an advantage 
• Practical knowledge of relational databases (e.g., Oracle, DB2, or SQL Server) and ability to write and run basic SQL queries as part of test verification.

Language Skills
•    Ability to speak the English language proficiently, both verbally and in writing.

Travel Requirements
•    Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport. 

Work Environment 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

·    Employee works primarily in a home office environment.
·    The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required to effectively perform their duties.
 

  Work Requirements 

•    Compliance with all relevant FINEOS Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems. 

•    On occasion after delivery of certain features you may be required to provide support outside of normal working hours and weekends for a roll out of these features.  You will receive advance notice of this scenario should it be required.
•    Must be legally eligible to work in the country in which you are hired.    
 

FINEOS is an Equal Opportunity Employer. FINEOS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.