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UX Designer

Date: Nov 19, 2022

Location: GA, US

Company: Fineos Corporation

Location: Remote, US-only 

Summary

UX designer is responsible for enhancing customer satisfaction by improving the usability, accessibility, and pleasure associated with a product in a way that is attractive and convenient for users. The UX designer is responsible for creating interactive programs that enhance a customer's experience with a brand and facilitate an enjoyable experience using various forms of digital and web media. UX designer is also required to have a functional understanding of coding and transfer the brand's strengths and personality seamlessly throughout the interface of a product.

This position combines elements of research psychology and digital design a UX designer requires specialized training in both subjects to deliver quality products and services. A bachelor's degree in Computer Science, Web Development, Graphic Design or related field is essential. Individual should enjoying bringing abstract concepts to life and working with a team on creative initiatives tend to perform well in the position of a UX designer.

Responsibilities (Other duties may be assigned.)

  • Take ownership and direct UX strategy alongside Product Managers.
  • Produce compelling user experiences and user interfaces (represented by scenarios, paper prototypes, storyboards, wireframes, site maps, screen flows, etc.)
  • Create, maintain and share user interface requirements.
  • Apply domain knowledge, user interface design best practices, and knowledge of emerging UX related presentation/gestural technologies.
  • Assess data from multiple sources (product requirements, tech constraints, UX research, web analytics, competitive assessments, etc.) and synthesize it in order to develop effective solutions.
  • Communicate and present UX deliverables (wireframes, workflows, paper prototypes, etc.) to colleagues and key stakeholders within the company.
  • Help define, request and incorporate relevant and recent UX research and data from customer feedback to appropriately inform design decisions.
  • Work with developers to assess the feasibility of implementing solutions and providing continuous support during implementation.

 

Education and/or Experience     

  • BS in Design, Computer Science, Engineering or a related field.
  • Minimum of 5 years’ experience in the user experience design field.
  • Proven experience as a UX Designer, UI Designer or similar role
  • Strong portfolio of design projects
  • Background in project management and research
  • Familiarity with interaction design and information architecture
  • Collaborative approach that brings good resolution decisions to tough design questions and issues.
  • Experience developing user personas, functional specifications and wireframes
  • Experience with insurance software would be preferable but is not essential
  • Experience and/or willingness to work in an Agile development environment
  • Strong understanding of modern responsive web design principles, HTML, CSS, JavaScript, web standards and accessibility

Knowledge, Skills and Abilities

  • Problem-solving aptitude
  • Have strong design, conceptual and problem-solving skills to translate conceptual ideas user interfaces and flow.
  • Analytical mind with a business acumen
  • Excellent written, verbal and communication skills
  • Ability to successfully execute multiple projects and tasks simultaneously

Technical Skills

  • Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc.
  • Proficient in design software (e.g. UXPin, Balsamiq)
  • Knowledge of HTML/CSS; JavaScript is a plus
  • Familiar with operating systems, such as Windows, Success Factors, etc.

Language Skills

  • Ability to speak the English language proficiently, both verbally and in writing.

 

Travel Requirements

This position does not require travel.

 

Work Environment 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

 

Employee works primarily in a home office environment.

  • The home office must be a well-defined work area, separate from normal domestic activity and complete with all essential technology including, but not limited to; separate phone, scanner, printer, computer, etc. as required in order to effectively perform their duties.

 

Work Requirements 

  • Compliance with all relevant FINEOS Global policies and procedures related to Quality, Security, Safety, Business Continuity, and Environmental systems. 
  • Travel and fieldwork, including international travel may be required. Therefore, employee must possess, or be able to acquire a valid passport. 
  • Must be legally eligible to work in the country in which you are hired.    

 

FINEOS is an Equal Opportunity Employer. FINEOS does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.